At The Eclat Jewel, we cherish the trust you place in us when selecting our charms, accessories, and treasured finds. Just as we carefully craft each piece in our collection, we approach your privacy with the same dedication to quality and care. This Privacy Policy explains how we collect, use, and protect your personal information when you visit theeclatjewel.com.

1. Information We Collect

Like the varied charms in our collection, we gather different types of information to enhance your shopping experience:

  • Personal Details: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, and payment details—protected with the same security we apply to our most precious jewelry.
  • Transaction Information: Details about the charms, accessories, and other treasures you purchase from us.
  • Technical Data: Like the clasps on our bracelets, we use cookies and similar technologies to securely remember your preferences and understand how you navigate our site.
  • Communication Records: When you contact our Anchorage team, we keep records of those interactions to provide consistent, personalized service.

2. How We Use Your Information

We handle your data with the same attention to detail as our jewelers crafting charm bracelets:

  • To process your orders and deliver your carefully packaged treasures worldwide (excluding certain remote areas)
  • To provide customer support with the same care we give to designing our collections
  • To improve our website and product offerings, ensuring they remain as timeless as our signature pieces
  • To send you updates about new collections and special offers—only if you’ve opted in, just as you’d choose charms for your bracelet
  • To prevent fraud and maintain security, protecting your information like we would our most valuable charm

3. Data Sharing & Disclosure

We value your privacy as much as you value your personal style:

  • Service Partners: We work with trusted partners (payment processors, shipping carriers) who help us deliver your treasures, all bound by confidentiality agreements.
  • Legal Requirements: We may disclose information when required by law, just as we comply with all regulations in crafting our jewelry.
  • Business Transfers: In the rare event of a merger or acquisition, your information would be treated with the same care as our inventory of charms and accessories.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage & Security

Your information is protected with the same vigilance as our most precious collections:

  • All data is stored on secure servers with industry-standard encryption (256-bit SSL)—like an invisible charm clasp keeping your details safe.
  • We maintain PCI-DSS compliance for payment processing, meeting the highest industry standards.
  • Regular security audits ensure our protections remain as reliable as our best-selling charm bracelets.
  • We retain your information only as long as necessary, like keeping records of your purchases to provide personalized service.

5. Your Rights & Choices

Just as you customize your charm collection, you have control over your data:

  • Access & Correction: You may review and update your account information at any time.
  • Data Portability: You can request a copy of your personal data in a structured format.
  • Deletion: You may request deletion of your personal data, subject to certain legal obligations.
  • Marketing Preferences: Like choosing which charms to add to your bracelet, you can opt in or out of marketing communications.

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies—like the careful placement of charms on a bracelet—to enhance your experience:

  • Essential Cookies: Necessary for our website to function, like the links in a charm chain.
  • Performance Cookies: Help us improve our site, ensuring it remains as elegant as our jewelry.
  • Marketing Cookies: Allow us to show you relevant products, like suggesting matching charms for your collection.

You can manage cookie preferences through your browser settings, though this may affect certain features.

7. International Data Transfers

While our home is in Anchorage, Alaska, we serve customers worldwide (with some exceptions). Your information may be transferred to and processed in countries outside your own, always protected by appropriate safeguards.

8. Children’s Privacy

Our website is not designed for children under 13, just as our charms are crafted for adult collectors. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally, just as we refresh our collections with new charms. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

If you have questions about your privacy or this policy, our Anchorage team is ready to help with the same attention to detail we give to designing our charms:

The Eclat Jewel
19803 North Mitkof Loop
Anchorage, AK 99577
United States
Email: [email protected]

Thank you for trusting The Eclat Jewel with both your style and your privacy. We’re honored to be part of your story.